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Scrub Depot Canada

We're a Canadian-owned medical uniform retailer with two retail locations in Metro Vancouver. Whether you need help choosing scrubs, placing a group order, arranging a return, or booking embroidery — our team is ready to help.

Email Us Call 1-844-SCRUBS1
Canadian CompanyBased in Vancouver, BC
Free ShippingOn all orders over $125
Embroidery AvailableNames, logos & titles
AI Chat SupportInstant answers 24/7
How to Reach Us

Sales, Returns & General Inquiries

You can reach Scrub Depot by email at sales@scrubdepot.ca, by phone toll-free at 1-844-SCRUBS1, or by visiting one of our retail stores during business hours. For returns and exchanges, email returns@scrubdepot.ca.

Sales Inquiries

Need help choosing scrubs, lab coats, or nursing shoes? We assist with product questions, group orders, bulk pricing, and custom embroidery quotes.

Email: sales@scrubdepot.ca
Email Sales Team →

Returns & Exchanges

Need to return or exchange an item? We accept returns within 7 days of delivery for unworn items with original tags. Contact us for return authorization.

Email: returns@scrubdepot.ca
Email Returns Team →

Group Orders & Bulk Pricing

Outfitting a clinic, hospital, or team? We offer group discounts starting at just 6 items, with embroidery available on most products.

Email: sales@scrubdepot.ca
View Group Discounts →
Visit Us In Person

Our Store Locations

We have two retail locations in Metro Vancouver where you can browse scrubs, try on sizes, and get expert help in person.

Vancouver — Flagship Store

3102 Oak Street
Vancouver, BC V6H 2L1
Phone: 604-558-2088
Toll Free: 1-844-SCRUBS1
Email: sales@scrubdepot.ca

Hours
Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Surrey

Unit 106-13737 96 Ave
Surrey, BC V3V 0C6
Phone: 604-498-7070
Toll Free: 1-844-SCRUBS1
Email: sales@scrubdepot.ca

Hours
Monday – Friday: 9:30 AM – 5:30 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

FAQ

Frequently Asked Questions

What are Scrub Depot's store hours? +
Our Vancouver store at 3102 Oak Street is open Monday–Friday 10 AM – 6 PM, Saturday 10 AM – 5 PM, and Sunday 12 PM – 5 PM. Our Surrey store at Unit 106-13737 96 Ave is open Monday–Friday 9:30 AM – 5:30 PM, Saturday 11 AM – 5 PM, and closed Sundays.
Does Scrub Depot offer free shipping? +
Yes. We offer free shipping across Canada on all orders over $125 CAD.
Does Scrub Depot offer group discounts? +
Yes. Hospitals, clinics, and teams ordering 6 or more items receive group pricing. Visit our Group Discounts page or email sales@scrubdepot.ca for a custom quote.
What is Scrub Depot's return policy? +
We accept returns within 7 days of delivery for unworn, unwashed items with original tags attached. Visit our Shipping & Returns page for full details.
Does Scrub Depot offer embroidery services? +
Yes. We offer professional embroidery for names, logos, and titles on scrubs, lab coats, and chef uniforms. Visit our Embroidery Services page for pricing and details.
What brands does Scrub Depot carry? +
We carry Cherokee, Dickies, Mobb, White Cross, Koi, HeartSoul, and more. Browse all brands on our Brands page.
Can I visit a Scrub Depot store to try on scrubs? +
Absolutely. Both our Vancouver and Surrey locations have a full range of scrubs on the floor. Walk in during store hours and our staff will help you find the right fit, style, and size.
How can I contact Scrub Depot after hours? +
Email us anytime at sales@scrubdepot.ca and we'll respond the next business day. You can also use our AI chat assistant Maya on the website for instant answers about products, sizing, and shipping — available 24/7.

Need help right now?

Our AI assistant Maya can answer questions about products, sizing, shipping, and store hours — instantly, 24/7.

Chat with Maya →

We're here to help.

Whether you're ordering for yourself or outfitting an entire team — reach out anytime. We respond within 1 business day.

Email Us Call 1-844-SCRUBS1

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